QLS has 2 casual opportunities for an Administration Assistant to join the Records and Member Services business unit. This business unit is part of the Regulation Division, and it ensures accurate records of Queensland solicitor practitioners.

The main purpose of this position is to provide administration assistance and support for the team during the busy end of year renewal period.

In this role you will:

• Take calls on the Referral Line, as well as speaking with members of the public looking for a solicitor through this line. 
• Provide a high level of customer service and initial assistance to incoming phone call and our email inbox.
• Maintain the membership records database in order to ensure records are accurate and up-to-date, and meet the requirements of the Records Act. 

Ideally you will have the following:

• Previous experience in a similar administration role and or call enter/ customer service role, MS Dynamics 365 experience is a plus.
• Demonstrated ability to manage competing tasks and deadlines.
• Minimum 5-day availability. Monday to Friday.
• Good communication skills.
• Attention-to-detail.

Why join us?

By joining QLS you will assist to build a society that genuinely cares about its members, people and Queensland law.

• Our purpose is to be an authoritative voice, to help members succeed, to connect with the profession and respect, protect and promote human rights in line with our vision.
• Our workforce is diverse, inclusive and equal; and is representative of our members.
• We are committed to leading change through our people.
• We are proud to be listed on Diversity Council Australia's Inclusive Employer Index.
• Employees have flexibility within a social and collaborative environment.

Please note

• That we reserve the right to close this advertisement early if we receive a high volume of suitable applications.
• You must be an Australian citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.
• This position may require the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection. 

For more information about the role, including obtaining a copy of the position description, please email People and Capability on employment@qls.com.au or call 07 3842 5919.