QLS has a permanent full-time opportunity for a Receptionist (Client Services Coordinator) to join their Facilities and Client Services team. The Facilities and Client Services team supports all QLS business units by maintaining Law Society House operations, ensuring safety and compliance, and coordinating facilities, access, security, and events for internal and external stakeholders.

The Receptionist (Client Services Coordinator) delivers professional reception, front‑of‑house and administrative support, acting as the first point of contact at Law Society House while supporting facilities operations, room bookings and events across QLS.

In this role you will:

• Delivering friendly, professional front‑of‑house customer service as the first point of contact for visitors, members and contractors
• Managing reception and daily enquiries, including phones, emails, mail, couriers and visitor access
• Coordinating room bookings, set‑ups, catering and equipment to support meetings and events
• Processing room booking invoices and payments, including EFTPOS and credit cards, and following up outstanding amounts
• Supporting workplace safety and security, including maintaining access records and acting as a floor warden when required

Ideally you will have the following:

• Minimum 2 years’ experience in a professional front‑of‑house or reception role, ideally in a corporate or professional services setting
• Strong customer service skills with a friendly, professional approach at all times
• Clear verbal and written communication skills, with the ability to work well with a wide range of stakeholders
• Proven ability to manage multiple tasks, stay organised and meet deadlines in a busy environment
• Confident using modern office systems, including Microsoft Office and booking or records management systems

Why join us?

By joining QLS you will assist to build a society that genuinely cares about its members, people and Queensland law.

• Our purpose is to be an authoritative voice, to help members succeed, to connect with the profession and respect, protect and promote human rights in line with our vision.
• Our workforce is diverse, inclusive and equal; and is representative of our members.
• We are committed to leading change through our people.
• We provide 12 weeks parental leave irrespective of primary or secondary carers
• We are proud to be listed on Diversity Council Australia's Inclusive Employer Index.
• Employees have flexibility within a social and collaborative environment.

Please note:

• that we reserve the right to close this advertisement early if we receive a high volume of suitable applications.
• you must be an Australian citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.
• this position may require the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection. 

For more information about the role, including obtaining a copy of the position description, please email People and Capability on people@qls.com.au or call 0738425919